This Omdia report provides a lens into recent and upcoming trends in the rapidly evolving RPA and intelligent automation space. RPA was already at a pivotal point, but COVID-19 has thrust automation to the forefront of enterprise IT discussions and investments as organizations try to do more with less and adapt to entirely virtual workforces and customer bases.
The Analyst Team
Senior Analyst, RPA & Intelligent Automation
With coverage areas including robotic process automation (RPA), intelligent automation, and AI, Cassandra produces thought-provoking research for vendor, service provider, and enterprise clients. Although she roots her analysis in data, Cassandra provides value-added insight to translate the data into what it means for these clients.
Cassandra joined Omdia (formerly Ovum) in 2019, having spent the 10 years prior in technology and market research at Technology Business Research, Inc. (TBR). At TBR, Cassandra covered topics including the all-encompassing cloud, professional services, hybrid IT, and enterprise software. She led end-user research and spearheaded many reports, benchmarks, and market forecasts.
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