Provides quarterly vendor market share, size, forecasts, and analysis for enterprise PBX, unified communications, and IP phones. Vendors covered include ALE, Atos Unify, Avaya, Cisco, Microsoft, Mitel, NEC, Poly, and Yealink.
The Analyst Team
Diane Myers
Chief Analyst, Enterprise Collaboration
Leveraging 25 years of telecom industry and marketing experience, Diane is widely regarded as one of the top analysts in the enterprise communications and collaboration market. She is a meticulous researcher with expertise that includes identification of new markets and trends, product positioning, messaging, strategic planning, competitive analysis, and service-provider go-to-market strategy.
Diane joined Infonetics Research (now Omdia) in 2008. She leads Omdia’s enterprise collaboration practice with specializations in enterprise telephony, unified communications (UC), SBCs, UC as a service (UCaaS), SIP trunking, and the adoption trends of service providers and businesses. Diane has held many senior-level positions at BroadSoft, Stratecast Partners, FORE Systems, In-Stat, NCR, and Eastman Kodak. A consultant to startups, service providers, vendors, and the investment community, Diane helps clients to identify new market opportunities; provides due diligence; and advises on positioning, product development, and business plans. Diane received her bachelor’s degree from Michigan State University and her MBA from Thunderbird, School of Global Management.
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