2020 has started off facing an unprecedented level of uncertainty across the globe and within the telecommunications industry with respect to the ultimate impact of COVID-19. At the time of publication of this report, the virus has spread to over 120 countries, the World Health Organization has declared a pandemic, and global stock markets have become increasingly volatile. The telecommunications industry will be affected—the cancellation of key industry forums and events including MWC 2020, an industry-wide shift to working from home where possible, and major containment actions by countries including China, Italy, and the US indicate both the seriousness of the situation and that as an industry, we are in uncharted territory with respect to how this will ultimately play out. Clients, please log in to view the full content.
The Analyst Team
Omdia provides high-value advice on the commercial impact of technology & market changes in telecoms, software and IT services – and has unequalled expertise in advising on where these areas interact.
Executive Director, Network Infrastructure Research
Heidi Adams oversees a team of analysts focused on fixed access, mobile infrastructure, 5G/mobile transport, network virtualization, carrier SDN, automation, and IoT connectivity. She is also the lead analyst for IP and optical transport networks. An experienced leader in the telecommunications industry, Heidi brings over 20 years of product management and go-to-market strategy expertise to the team. A speaker at numerous industry events, she is also regularly cited in the trade and business press, including Light Reading, FierceTelecom, SDxCentral, and Lightwave Online. Prior to joining the company, Heidi held senior management roles in product marketing at Nokia (Alcatel-Lucent) and enjoyed tenure at Nortel Networks, Bell Northern Research, and IBM. Heidi holds a Bachelor of Science degree in electrical engineering from Queen’s University in Kingston, Canada, and she has an MBA from the University of Ottawa, Canada.
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