The Analyst Team
Ronan de Renesse
Ronan oversees Service Provider Markets and leads a team of over 20 international analysts that are responsible for the coverage of global, regional, and local service provider markets. He has been analyzing the TMT industry for more than 15 years, covering a wide range of domains in telecoms, media, and devices.
Ronan now owns and oversees the creation of high-quality syndicated research deliverables, ranging from Omdia’s core “W” data products to key trackers, regional outlooks, and trends to watch. Prior to joining Informa (now Omdia), formerly Ovum, in 2014, he was a principal analyst at Analysys Mason and IHS Screen Digest. Ronan is prized as a global technology commentator and often discusses a range of issues with Bloomberg, CNBC, Sky, and BBC. Ronan holds a PhD in telecommunications from King's College London.
Dario leads Omdia's fixed and mobile European telecoms team. As Omdia’s Practice Leader, he monitors key market developments of the European telco scene, tracking major competitive dynamics.
Dario advises global fixed and mobile operators in key areas of their business, including strategy-related technology migration, competitive issues, MVNO and retail strategies, differentiation, and digitization. He continually monitors the market developments and the competitive dynamics of the market.
Prior to joining Omdia (formerly Ovum), Dario has worked for the Economist Intelligence Unit and Yankee Group. Dario holds a degree in business and economics from Universita’ Cattolica del Sacro Cuore, known as Catholic University of Milan, and a master’s degree in applied social and market research from University of Westminster, London.
He is a member of the advisory board of the MVNO World Congress and eSIM Connect, and he also chairs the MVNO Industry Awards’ judging process.
As part of Omdia’s digital consumer platforms team, Guillermo covers mobile app ecosystems, including the mobile augmented reality market; partnerships between over-the-top (OTT) media/digital services companies and communication service providers, with an emphasis on bundling; and carrier billing across media and other verticals.
Guillermo focuses on monetization and partnership strategies, and he sizes and monitors consumer spend transacted via app stores, advertiser spend on in-app advertisements, media and other digital services revenue derived from wholesale or revenue-share bundling deals with communications service providers, and the wider market for carrier-billed OTT products and services. Guillermo has a long pedigree at Informa covering mobile media. Before joining the company in 2002, he worked as a business and current affairs journalist. He is fluent in English, Spanish, and Catalan. Guillermo holds a history and politics degree from the University of Warwick in the UK.
Eden Zoller leads the coverage of consumer AI, commerce, and data privacy at Omdia. Her focus is on service strategy, innovation, monetization, disruptive players, and future trends. Eden has been immersed in the digital economy for some 22 years, with a deep understanding of consumer service dynamics in mature and emerging markets.
Recent initiatives driven by Eden include the development of an AI Assistant Benchmark and an AI Maturity Assessment Model for service providers. She also manages workshops, consulting projects, and surveys, providing tailored advice and market intelligence. Her expertise means she is a regular speaker at industry events such as Mobile World Congress, TM Forum, CTIA, MEF, MMA. She is a long-standing judge for the GSMA GLOMO Awards. Before joining Omdia, formerly Ovum, Eden was an editor and journalist with several respected industry titles, including the Financial Times. She holds post-graduate diplomas in economics, marketing, law, environmental studies, plus a Master of Arts in literature.
Charlotte Palfrey works in the advanced messaging and communications team covering telco messaging, OTT messaging, and social media. She has a specific interest in consumer messaging, business messaging, and revenue generation strategies for social platforms.
Her core research focuses on RCS and social platforms. She also produces forecasts for RCS usage and revenue, OTT messaging revenues, and social platform revenues. Additionally, she co-authors Omdia’s Location Platform Index.
Prior to joining the advanced messaging and communications team, Charlotte worked within the digital media team and provided analysis on digital publishing, video gaming, ad blocking, content distribution platforms, and children's media.
She joined Omdia (formerly Ovum) in 2012 having previously worked as an analyst for Juniper research covering mobile content and applications.
Charlotte holds a master's degree in mathematics from the University of Warwick.
George Jijiashvili is a Senior Analyst at Omdia, leading research into video games and alternate reality (AR) and virtual reality (VR) hardware and content. As a member of Omdia’s games, music and audio team, he produces insight into these sectors through regular reports, market sizing, and forecasting.
Based in London, George’s areas of focus include the video game market, cloud gaming, subscription services, AR/VR, and wearable technology. He is a regular speaker at major technology exhibitions and is a respected industry commentator, regularly quoted in mainstream publications. Prior to joining Omdia in 2019, George worked as a senior analyst at CCS Insight for six years. He holds a degree in international business with Russian from the University of Westminster.
This Analyst Commentary is included in:
Our expert analysts will review your question and the Ask an Analyst team will get back to you. We aim to respond within 24 hours, but we’re often quicker.
Ask an Analyst
Our team of experts are here to answer your questions. From advice on market trends to a query on research point, and everything in between, we want to hear from you.
Ask an analyst is available as part of a subscription. If you'd like access, contact us today.