An independent, comprehensive end to end assessment of world-leading global IT security service providers across service capability and customer experience. Vendors include Accenture, AT&T, BT, DXC, Orange, Secureworks, IBM, and Verizon.
The Analyst Team

Adam Etherington
Senior Principal Analyst, Digital Enterprise Services
Adam is part of Omdia’s global Digital Enterprise Services practice. He leads international research, advisory, and analysis for cybersecurity and cloud B2B services. A regular speaker at industry events and executive roundtables, Adam thrives on driving deep insight through custom engagements with clients.
Adam joined Omdia in 2020, bringing more than two decades of experience as an executive at some of the world’s largest telecoms and IT services vendors. His experience spans corporate strategy, product marketing, technical operations, market intelligence, sales, and strategic alliance roles. Adam holds a Bachelor of Economics from Macquarie University and an MBA from Deakin University (both in Australia). In 2022, he was awarded the 2021 Brookes Medal for outstanding academic achievement.
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