This report highlights the insights gained from key questions Omdia asked CSPs about investment priorities, drivers for investment, and vendor selection criteria related to OSS/BSS evolution.
OSS/BSS Evolution Survey – 2022
There is a more recent version of this Survey available from 30 June 2022
The Analyst Team
Kris Szaniawski
Research Director, Service Provider Access, Software and Transformation
As Research Director, Kris is responsible for Omdia’s research coverage of telecoms IT and access network technologies. He leads a global team of telecoms industry specialists monitoring and analyzing technology market developments, and supporting clients’ network, software, and operations transformation strategies.
His areas of expertise include the rapidly changing telecoms ecosystem, network evolution and automation, operations and business support systems transformation, and the move to the cloud. With over 25 years’ experience in the industry, Kris has also worked for Ovum, Informa Telecoms and Media, Financial Times Group, and Jane’s Information Group.
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