Orange Business Services hosted its global Analyst Day in June 2021, focusing on digital transformation, data sovereignty, and customer experience. Technologies covered included 5G, Edge, IoT, and private networks and contact centers.
The Analyst Team
Senior Analyst, Digital Enterprise Services
Andreas Olah is a Senior Analyst in the Digital Enterprise Services practice with expertise in market and competitive intelligence regarding professional services wrapped around emerging technologies.
His research has global coverage and primarily focuses on service provider strategies, applications, consulting, and systems integration services relating to various technologies including AI/ML, 5G, and Edge networks, as well as customer experience and IoT. Andreas also covers any further elements of IT services, advises vendors on go-to-market strategies, and enterprises on transformation approaches and best practices.
Prior to joining Omdia in early 2021 Andreas worked as an analyst for IDC covering infrastructure technologies, cloud services, and Big Data analytics. In addition, he gained expertise in retail technology as an analyst at Global Data. Andreas has an MSc in International Management from King’s College London.
Principal Analyst, Private Networks
Pablo Tomasi is a Principal Analyst in the workspace services practice, where he leads the company’s research on private LTE and 5G networks. He helps clients with their strategic decisions by providing in-depth analysis of innovative technologies, strategies, regulations, and emerging ecosystems in the private networks market.
Before his current role, he worked as a Senior Analyst in the IoT team, covering the Industrial IoT (IIoT) and European service providers' strategies. Prior to joining Omdia, formerly Ovum, in 2019, Pablo was a senior analyst at ABI Research and IHS Markit, where he reported on service providers' vertical market opportunities, IoT, and smart cities. He has produced analysis and forecasts on multiple topics including private LTE networks and strategies, the smart cities ecosystem, and IIoT and IoT strategies. Pablo has spoken at numerous events including Private Networks in a 5G World, Total Telecom Congress, IoT World Europe, and Smart Cities Week.
Principal Analyst, WAN Transformation
Adeline Phua is a Principal Analyst at Omdia focusing on network transformation for service providers and enterprises. With networks undergoing a major transformation, Adeline specializes in how service providers and enterprises can leverage change and benefit from the likes of SD-WAN and hybrid networking. Adeline is based in Singapore.
Prior to Omdia, Adeline was with IDC for 10 years covering service providers and enterprise networking in Asia Pacific. In addition, she worked briefly for the Ministry of Communication and Information, overlooking ICT sector research.
Hwee-Xian is a senior analyst with Omdia’s service provider enterprise and wholesale service team. He focuses on the SoHo and SME intelligence services, providing analysis and data to help service providers benefit from market opportunities, and general trend analysis in the Asian ICT services market.
Before joining Omdia (formerly Ovum), Hwee-Xian was a senior analyst for IDC’s Asia/Pacific telecoms group, where he led telecoms services, managed services, unified communications, and collaboration trackers for a broad portfolio of customers across the region. His responsibilities included delivering innovative customized research, project management, and presales product marketing on telecoms operators and infrastructure vendors. Hwee-Xian holds a bachelor’s degree in human ecology and a master’s degree in business administration. He is based in Kuala Lumpur, Malaysia.
Practice Leader, Digital Enterprise Services
Adrian is a practice leader for the enterprise advanced digital services practice and is responsible for building, defining, and shaping the research agenda to help providers, vendors, and enterprise technology buyers in the region understand how ICT technologies can shape their business strategy as digitalization accelerates. Adrian is based in Johannesburg, South Africa.
Adrian's primary research focus is on technologies and solutions delivered to multinationals, enterprises, government agencies, and SMEs globally. This includes data center and cloud services, workspace and enterprise mobility solutions, artificial intelligence, security, and other emerging ICT technologies shaping the ICT industry. Adrian is a regular speaker at industry events and is often quoted by the media on industry trends. Prior to joining Omdia, he was the principal analyst for telecoms and mobility at IDC where he delivered innovative go-to-market strategies for clients.
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