Broadband Service Provider Benchmarks

Ronan de Renesse

Senior Research Director, Service Provider Markets

Ronan oversees Service Provider Markets and leads a team of over 20 international analysts that are responsible for the coverage of global, regional, and local service provider markets. He has been analyzing the TMT industry for more than 15 years, covering a wide range of domains in telecoms, media, and devices.

Ronan now owns and oversees the creation of high-quality syndicated research deliverables, ranging from Omdia’s core “W” data products to key trackers, regional outlooks, and trends to watch. Prior to joining Informa (now Omdia), formerly Ovum, in 2014, he was a principal analyst at Analysys Mason and IHS Screen Digest. Ronan is prized as a global technology commentator and often discusses a range of issues with Bloomberg, CNBC, Sky, and BBC. Ronan holds a PhD in telecommunications from King's College London.

Srushti Ghisad

Senior Manager, MEA Service Provider Markets

As part of Omdia’s Middle East and Africa team, Srushti oversees the creation of high-quality syndicated research deliverables and execution of successful consulting engagements in the region. She provides detailed analyses on individual countries and across many areas including mobile, broadband, digital media, regulations, as well as vendor and operator strategies.

Srushti has an extensive background experience in telecommunications having worked with top industry players such as HTC, Nokia, and Qualcomm. Her different roles have included being responsible for launching the first Android handset in the Middle East to delivering strategic insights for business planning and development on topics such as 3G, 4G, mobile handsets, portable devices, IoT, applications, and ecosystems, as well as business models of handset vendors in emerging markets.

At Omdia, Srushti aims to produce quality reports with valuable market intelligence and analyses to support the clients’ business needs. She holds a degree in engineering, majoring in electronics and telecommunications.   

William Hare

Practice Leader

William Hare is the Practice Leader for Omdia’s European Service Provider Markets Intelligence Service. He leads a team of analysts developing and delivering reports and data on the European Telco space, covering fixed and mobile market developments across more than 50 countries.

William has more than 13 years’ experience in the TMT sector, advising Telcos, NRAs and professional services firms in Europe and across the world. Specialisations include market analysis, market forecasting and 5G. Prior to joining Omdia in 2020, he was a Principal Analyst at Analysys Mason, where he led two European-focussed telecoms research programmes as well as leading the development of various innovative market modelling exercises and forecast model methodologies. He holds a degree in Mathematics from the University of Cambridge.

Ari Lopes

Senior Research Manager, Americas Markets

As part of the service provider markets team, Ari manages the Americas group and covers the telecom and digital services markets in Latin America. His research focuses on mobile and fixed operator strategies, including approaches to 5G, fixed broadband, and IoT. 

Ari provides analysis of developments in the Latin American telecom market, particularly Brazil. Prior to joining the company in 2012, he worked as a senior financial analyst for Google, pricing manager for Oi and Brasil Telecom, and pricing analyst for Vivo.

He holds a degree in economics from the University of Campinas (UNICAMP) and a Master of Science in communications management from the University of Strathclyde.

Ramona Zhao

Research Manager, Asia Pac Markets

Ramona is the Research Manager for APAC service provider markets and leads research analysis on the Asian service provider market. She covers a wide range of topics including service provider strategies, digital activities, business plans, and innovation services. Ramona's specialties include strategy planning and market dynamics.

Prior to joining Informa (now Omdia), formerly Ovum, in 2018, Ramona worked in China Mobile Research Institute’s strategy research division and was responsible for research projects that covered a wide range of topics, including 4G, video, and operators' digital transformations. She provided strategic insights for China Mobile Research Institute's business planning and development. Ramona also worked as a consultant at Detecon, providing management consulting services for China’s operators.