CSPs are implementing AI to address the business and operational challenges they currently face. This tracker provides a summary of contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
The Analyst Team
Prashanth is an associate analyst in Omdia's IT Data Tools & Insights team. Prashanth primarily works on the Telco OSS/BSS Contracts Analytics tool. He focuses on tracking OSS/BSS contracts in various geographies across the globe. Prashanth has two years of experience in business and market research, covering the telecoms, aerospace and defense, automobile, and consumer sectors. Prior to joining Omdia in 2016, he was involved in company profiling projects and data support. He holds a master's degree in aviation (mechanical stream) from JNTU Hyderabad and an MBA from Holy Mary Business School in Hyderabad.
Research Director, Service Provider Access, Software and Transformation
As Research Director, Kris is responsible for Omdia’s research coverage of telecoms IT and access network technologies. He leads a global team of telecoms industry specialists monitoring and analyzing technology market developments, and supporting clients’ network, software, and operations transformation strategies.
His areas of expertise include the rapidly changing telecoms ecosystem, network evolution and automation, operations and business support systems transformation, and the move to the cloud. With over 25 years’ experience in the industry, Kris has also worked for Ovum, Informa Telecoms and Media, Financial Times Group, and Jane’s Information Group.
As part of Omdia's research operation team, Sivalingam Muniandi leads the projects from the service provider, consumer, and enterprise market sectors, with a specific interest in telecom operator multi-play strategies, subscriber and revenue trends, new service rollouts, regulatory developments, telco merger and acquisition activity, and pay TV.
Prior to joining Omdia, formerly IHS Markit, Siva worked as a senior research analyst, covering telecoms and pay TV in Asia Pacific. He also worked at Maxis Berhad, Malaysia as a business analyst on the regional sales team. During his time there, Siva was responsible for data mining, KPI and sales performance reporting, market research, competitor insights, trade management, vendor management, and compliance control.
Siva holds a Bachelor of Information Technology (Hons.) in multimedia systems from Wawasan Open University, Malaysia. He is currently pursuing the Commonwealth Executive Master of Business Administration and is based in Penang, Malaysia.
As part of the IT tools and insights team, Benny Paul focuses on IT services industry analysis, forecasts, market sizing and services evaluation, specializing in application services for large enterprises. He is responsible for research, analysis and regular reporting of market trends and competitive data across areas such as Internet of Things (IoT) and Artificial Intelligence (AI).
His key areas of expertise include telecoms and IT services contracts evaluation and industry analysis. Prior to joining Omdia, formerly Ovum, in May 2014, he worked as a market research analyst at Datamonitor, involved in primary and secondary research around product development and strategic initiatives within the technology and telecom domain. Benny holds a Master of Information Systems (MIS) degree from Central Queensland University, Australia and bachelor’s degree in commerce from Osmania University, India.
Our expert analysts will review your question and the Ask an Analyst team will get back to you. We aim to respond within 24 hours, but we’re often quicker.
Ask an Analyst
Our team of experts are here to answer your questions. From advice on market trends to a query on research point, and everything in between, we want to hear from you.
Ask an analyst is available as part of a subscription. If you'd like access, contact us today.