At its 2022 Industry Analyst Forum, Lumen highlighted plans to transform its network, services, and business. Lumen is simplifying services and processes to make it easier for customers to buy and manage services.
Service Provider Spotlight: Lumen’s 2022 analyst forum highlights transformation progress and a new enterprise sales approach
The Analyst Team
Cindy Whelan
Practice Leader, Enterprise Network Services
Cindy Whelan leads the Enterprise Networks and Wholesale team, heading research focusing on service provider and vendor strategies across enterprise wide area network (WAN), local area network (LAN), and wholesale services.
Cindy joined Omdia in 2019 and specializes in the crossover between the carrier wholesale and enterprise markets, particularly focused on enterprise data network services, service provider channel strategies, and wholesale market dynamics. Cindy has more than 25 years of experience in the telecoms industry. Prior to joining Omdia, Cindy was a principal analyst at GlobalData, covering service provider network services, wholesale, and unified communications and collaborations. She has also held sales and marketing roles at several communication solution vendors including Juniper Networks and MRV Communications.
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