The Analyst Team
Helen is an associate analyst on Omdia’s financial services team, focusing on payments and digital banking.
Helen has worked in research and analysis since 2001. She started her career as a graduate analyst in the financial services practice at Datamonitor, before going on to the lead the cards and payments team. She subsequently moved into analyst relations at digital marketing agency, Metia, where she specialised in fintech accounts and worked with clients ranging from small start-ups to large big tech companies.
Prior to working with Omdia, Helen was the head of content for the wealth management practice at GlobalData. She has a degree in French and German from the University of Exeter.
Principal Analyst, Financial Services
Philip works in Omdia’s financial services team, where he focuses on payments and digital banking trends as well as business strategy for the banking sector.
Philip has been an analyst in the financial services sector since 2013, with a background in consumer behavioral trends and their impact on payments, retail, and digital commerce. His main research interests are in open banking, real-time payments, and digital transformation. Philip provides analysis on key developments driving technological change in the financial services industry and advises clients on how to adapt.
Prior to joining Omdia in 2020, Philip spent seven years at Euromonitor, a strategic FMCG market research firm. He holds a degree in business from the University of the West of England, Bristol.
2022 Trends to Watch: Retail Banking
Report / 06 Jan 2022 / Daniel Mayo
Based on primary interviews with retail banks across the globe, this report analyzes key business and technology trends for 2022, focusing on IT investment priorities and strategies for the sector.
Fundamentals of Digital Banking Platforms: Key Features and Requirements
Report / 29 Apr 2021 / Philip Benton
This report evaluates current technology trends, provider approaches, and future requirements to assist retail banks, primarily, in understanding the key features and characteristics required when deciding upon a digital banking platform.
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