Customers provide organizations with valuable data, including what they buy, when and where, their browsing patterns, reviews, and preferences. But is the process of collection and on-selling customer data ethical?
The Analyst Team
Associate Chief Analyst
Terry White is an associate senior analyst at Omdia, focusing on the enterprise IT domain. He advises CIOs and other executives on the organization, processes, and management of IT in the enterprise and specializes in IT strategy, agile IT, IT organization and models, and IT finance. Terry has worked with Omdia for over 10 years, specializing in enterprise IT in the Africa region. He has recently joined Omdia and covers IT operational and organizational models, IT finance, IT governance, IT strategy, IT portfolio management, benefits and value realization, and business cases. Recently, Terry has become deeply involved in agile IT and disruptive technologies – especially the effects on the wider organization and the wider implications on IT organizations, operating models, financing, and capabilities.
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