CSPs are implementing AI to address the business and operational challenges they currently face. This tracker provides a summary of contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
The Analyst Team
Amni Abdul Ghapar
Senior Research Associate
Amni is a senior research associate in Omdia’s research operations team. Amni assists in providing research and analysis support for various research products in service providers and the IoT market.
In particular, she tracks telco news from third-tier countries and records SME bundles from enterprises. She also oversees the telecom IT contracts database and produces reports on IoT applications; she is also familiar with the smart cities market.
Prior to joining Omdia, formerly IHS Technology, Amni was a graduate trainee in Celcom Axiata. Amni holds a bachelor’s degree in business economics from Aberystwyth University, UK.
Prashanth is an associate analyst in Omdia's IT Data Tools & Insights team. Prashanth primarily works on the Telco OSS/BSS Contracts Analytics tool. He focuses on tracking OSS/BSS contracts in various geographies across the globe. Prashanth has two years of experience in business and market research, covering the telecoms, aerospace and defense, automobile, and consumer sectors. Prior to joining Omdia in 2016, he was involved in company profiling projects and data support. He holds a master's degree in aviation (mechanical stream) from JNTU Hyderabad and an MBA from Holy Mary Business School in Hyderabad.
Research Director, Service Provider Access, Software and Transformation
As Research Director, Kris is responsible for Omdia’s research coverage of telecoms IT and access network technologies. He leads a global team of telecoms industry specialists monitoring and analyzing technology market developments, and supporting clients’ network, software, and operations transformation strategies.
His areas of expertise include the rapidly changing telecoms ecosystem, network evolution and automation, operations and business support systems transformation, and the move to the cloud. With over 25 years’ experience in the industry, Kris has also worked for Ovum, Informa Telecoms and Media, Financial Times Group, and Jane’s Information Group.
As part of the IT tools and insights team, Benny Paul focuses on IT services industry analysis, forecasts, market sizing and services evaluation, specializing in application services for large enterprises. He is responsible for research, analysis and regular reporting of market trends and competitive data across areas such as Internet of Things (IoT) and Artificial Intelligence (AI).
His key areas of expertise include telecoms and IT services contracts evaluation and industry analysis. Prior to joining Omdia, formerly Ovum, in May 2014, he worked as a market research analyst at Datamonitor, involved in primary and secondary research around product development and strategic initiatives within the technology and telecom domain. Benny holds a Master of Information Systems (MIS) degree from Central Queensland University, Australia and bachelor’s degree in commerce from Osmania University, India.
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