Many large retailers have a history of acquisitions and mergers, as they aim to survive in an increasingly competitive marketplace, typically resulting in multiple technologies and platforms for creating digital experiences.
Enterprise Case Study: Driving Digital Transformation by Consolidating Multiple Digital Experience Management Systems
The Analyst Team
Sue Clarke
Associate Senior Analyst
Sue Clarke is an associate senior analyst at Omdia specializing in enterprise content management (ECM), including document management, records management, and web content. Sue provides analysis on ECM technologies, which includes digital asset management, web analytics, archiving, capture and scanning, case management, customer communications, and e-discovery. Her research provides insights into the issues facing organizations and how technology can enable better productivity. Before joining Omdia, she worked as a computer programmer developing a range of systems, including a purchasing system providing links between disparate systems.
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