Omdia’s annual review of the global enterprise services market and top global telcos. Top-line view of that market based on service providers’ disclosures of verticals, services, regionals, and deal values.
Telco Global Services Outlook 2023: Taking Care of Business
The Analyst Team
David Molony
Principal Analyst, Enterprise
With 38 years’ industry experience, David tracks the evolution of the applications-centric service provider out of IT services, SI, telco and applications vendors, and analyzes the implications for the digital enterprise. He specializes in analysis into global services contracts, enterprise managed services, and global telecoms and IT service providers. David also provides research into managed and professional services, as well as large enterprise and MNC users, their sourcing requirements, and service provider relationships. As practice leader, David supports telco and enterprise clients in their service evolution through product launches and marketing campaigns, and in contract renewal negotiations for deals worth up to $100m. He also helps emerging service providers develop their regional-to-global business plans.
Andreas Olah
Senior Analyst, Digital Enterprise Services
Andreas Olah is a Senior Analyst in the Digital Enterprise Services practice with expertise in market and competitive intelligence regarding professional services wrapped around emerging technologies.
His research has global coverage and primarily focuses on service provider strategies, applications, consulting, and systems integration services relating to various technologies including AI/ML, 5G, and Edge networks, as well as customer experience and IoT. Andreas also covers any further elements of IT services, advises vendors on go-to-market strategies, and enterprises on transformation approaches and best practices.
Prior to joining Omdia in early 2021 Andreas worked as an analyst for IDC covering infrastructure technologies, cloud services, and Big Data analytics. In addition, he gained expertise in retail technology as an analyst at Global Data. Andreas has an MSc in International Management from King’s College London.
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