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Unified Communications and Collaboration Intelligence Service

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Advance your business

Drive growth with a qualitative and quantitative analysis of the UC&C market for service providers and vendors. Identify market sizes and forecasts for workspace technologies including voice, video, and team collaboration. Explore emerging trends and competitor activity to navigate the turbulent market.

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Use this feature to view the product’s related, periodically updated content, including historical items in the series.

UC Market Dashboards
Annual

Last Updated: 11 Sep 2025

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Enterprise Video Conferencing Equipment and Peripherals Market Tracker
Quarterly

Last Updated: 06 Oct 2025

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Enterprise SBCs and VoIP Gateways Market Tracker
Quarterly

Last Updated: 13 Mar 2025

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Enterprise Voice Equipment Market Tracker
SemiAnnual

Last Updated: 09 Oct 2025

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Featured

2025 Trends to Watch: Unified Communications and Collaboration

The report highlights six key trends that will shape the UC&C landscape in 2025, from MultiCaaS to BMC to MDEP and beyond. It covers UCaaS, CCaaS, MultiCaaS, DaaS, video conferencing devices, AI, wearables, and BMC.

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UCaaS Market Data Update – 1H25

Provides UCaaS and Collaborative Meeting Services market size, and vendor market share and five year forecast up to 2029. 

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Enterprise Voice Equipment Market Tracker – 1H25 Data

Contains 1Q25 and 2Q25 on-premises PBX vendor revenue estimates and market shares, along with estimated line and telephone handset shipments. The report covers Cisco, Mitel, Avaya, NEC, Alcatel-Lucent, and Ericsson-LG.

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Enterprise Video Conferencing Equipment and Peripherals Market – 2Q25 Analysis

Tracks enterprise headsets and video conferencing equipment (infrastructure and endpoints) deployed by enterprises, including MCUs, multipurpose rooms, desktops, videophones, and conference cameras. Vendors tracked include Cisco, Huawei, Poly, Jabra, EPOS, Logitech, and others.

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Enterprise SBCs and VoIP Gateways Market Tracker – 1H25 Data

This data file contains enterprise SBC and VoIP gateway revenue for 1Q25 and 2Q25. Vendors include AudioCodes, Cisco, Oracle, and Ribbon.

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Omdia Universe Market Intelligence Platform: Smart Collaboration Devices

This interactive dashboard integrates Omdia Universe analytics with market sizing data, offering customers a comprehensive view of vendor positioning and market trends in one unified interface.

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The analyst team
Prachi Nema

Principal Analyst, Unified Communication and Collaboration

Prachi Nema
Brent Kelly

Principal Analyst, Digital Workplace

Brent Kelly
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