IT departments were so named in the 1990s. Since that time, the internet, mobile phones and apps, digital transformation, customer-centricity, and COVID-19 have fundamentally changed the world. It is now time to change the name of IT.
This report examines the fundamentals of digital platforms: What they are, how they work, and what advantages they provide for enterprises. Digital transformation must include platform thinking for CIOs and executives alike.
During the COVID-19 crisis, CIOs and IT decision-makers need to map a forward path to help their organizations endure and possibly flourish in the post-pandemic aftermath. This report covers what CIOs should do.
CIOs need integrated and real-time project portfolio management (PPM) tools to assist in planning, investment decisions, impact analysis, and communication. This report examines the trends in PPM and the solutions available to organizations.
Omdia’s report reviews the digital transformation progress of both customer-facing and internal initiatives, examines how people-change is a critical element, and offers three areas of focus as a way forward for organizations.
Digital transformation is progressing rapidly. There is a need to change the way we measure the success of the digital services department. The success of the enterprise is now allied with digital success and measures should reflect this.
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