Advanced Messaging & Communications Intelligence Service

Gain access to a wealth of global research and in-depth insights, across all types of consumer communication platforms. Stay on top of market developments in OTT messaging, social media, and enhanced telco communications services, with detailed data trackers on users, traffics and revenues and more. Product Overview

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Consumer VoIP and Video Calling Users and Traffic Forecast

Annual

Last Updated: 20 Jun 2022

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Mobile Messaging Traffic and Revenue Forecast

Annual

Last Updated: 31 Oct 2022

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Featured

2023 Trends to Watch: CPaaS

Trends To Watch | Pamela Clark-Dickson | 20 Jan 2023

In 2023, as newer CPaaS players bed down their offerings, seasoned vendors will help their enterprise customers to improve their customer engagement with technologies such as customer data platforms and AI-based capabilities.

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Mobile Messaging Traffic and Revenue Forecast Report: 2021–27

Market Analysis | Pål Karlsen | 04 Jan 2023

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Messaging Apps Tracker Analysis Report – 2022

Market Analysis | Pamela Clark-Dickson | 08 Nov 2022

This market tracker report analyzes key trends in the messaging apps market based on the Messaging Apps Tracker – 1H22. It includes key players such as WhatsApp, Facebook Messenger, Weixin, Instagram, Snapchat, Line, KakaoTalk, and Telegram.

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Messaging Apps Tracker – 2H21

Database | Pamela Clark-Dickson | 04 Nov 2022

Comprehensive overview of messaging app players, including Facebook Messenger, Instagram, WhatsApp, Weixin, Line, KakaoTalk, iMessage, Telegram, and Snapchat to help readers evaluate industry trends.

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Telco Advanced Communications Services Tracker – 2Q22

Database | Pamela Clark-Dickson | 21 Sep 2022

Telco Advanced Communications Services Tracker comprises data on operators' commercial launches of Wi-Fi calling and Rich Communications Services (RCS).

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Consumer VoIP & Video Calling Users and Traffic Forecast: 2021–26

Database | Pål Karlsen | 19 May 2022

This market forecast covers consumer VoIP and video calling users, as well as VoIP and video-calling international and domestic minutes of use for 67 countries in eight regions.

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The Analyst Team

Pamela Clark-Dickson

Principal Analyst, Advanced Messaging and Communications

Pamela Clark-Dickson

Charlotte Palfrey

Senior Analyst, Advanced Messaging and Communications

Charlotte Palfrey

Pål Karlsen

Research Analyst, Emerging Consumer Services

Pål Karlsen

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Advanced Messaging & Communications Intelligence Service