Quality of experience has become a key consumer priority and is set to drive growth in gigabit broadband services in the coming year. Fiber will play a key role as the technology of choice for gigabit delivery.
As focus starts to shift away from network build, operators will prioritize 5G data monetization and new pricing models in 2022.
The Consumer Electronics Show (CES) held in Las Vegas in January sets the tone for the year ahead and beyond in terms of innovative new technology, devices, and – increasingly – services.
2020 marks the start of a new decade where OTT services will become omnipresent and highly customised to each individual. This report identifies and analyzes eight key predictions for services and content.
The Analyst Team
Research Director, Service Provider Consumer
Senior Principal Analyst, Broadband & Bundling
Chief Analyst, Digital Consumer Platforms and AI
Principal Analyst, Digital Consumer Operator Strategies
Principal Analyst, Advanced Messaging and Communications
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