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Digital Enterprise Services Insights: Global Professional Cloud Service Provider Satisfaction 2022

Insights on channel preferences for cloud resellers and IT service provider satisfaction from a global survey of 310 senior executives across 14 industries.

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Market Landscape: Telco B2B Customer Engagement, Part Two – The Way Forward

This report is the second part to Omdia’s Market Landscape Telco B2B Customer Engagement series indicating how CSPs can transform operations and IT, and partners that can assist.

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Digital Enterprise Services Insights: Global CxO Tech & Services Agenda 2021

The shift to digital will accelerate in 2021 and technology will be the foundation of all digital goals.

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The Enterprise COVID-19 Playbook

This market analysis guides IT services providers in adapting and prioritizing their digital transformation programs during and after the COVID-19 pandemic. Specific actions are recommended for infrastructure, application, and BPO services.

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Emerging Enterprise Services Insight: Edge Services in Southeast Asia

This report is based on survey results and interviews with executives from large enterprises in Southeast Asia regarding enterprise demand for edge computing and their digital services strategies that will benefit them and their customers.

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Global Enterprise Services Forecast: 2019–24

This Global Enterprise Services forecast includes 73 services across seven categories (applications, infrastructure, cloud, networks, workplace, business process outsourcing, and security).

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The Analyst Team
Adrian Ho

Practice Leader, Digital Enterprise Services

Adrian Ho
Hansa Iyengar

Principal Analyst Enterprise IT Management & Architecture and Lead Analyst – Enterprise Technology Advisory Service

Hansa Iyengar
Adam Etherington

Principal Analyst, Digital Enterprise Services

Adam Etherington
David Molony
David Molony

Principal Analyst, Enterprise

David Molony
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