This report is the second part to Omdia’s Market Landscape Telco B2B Customer Engagement series indicating how CSPs can transform operations and IT, and partners that can assist.
The shift to digital will accelerate in 2021 and technology will be the foundation of all digital goals.
This market analysis guides IT services providers in adapting and prioritizing their digital transformation programs during and after the COVID-19 pandemic. Specific actions are recommended for infrastructure, application, and BPO services.
This report is based on survey results and interviews with executives from large enterprises in Southeast Asia regarding enterprise demand for edge computing and their digital services strategies that will benefit them and their customers.
This Global Enterprise Services forecast includes 73 services across seven categories (applications, infrastructure, cloud, networks, workplace, business process outsourcing, and security).
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