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Collaborative Meeting Services
SemiAnnual

Last Updated: 15 Oct 2021

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SIP Trunking Services Market Report
Annual

Last Updated: 20 Sep 2021

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UC as a Service (UCaaS) Market Report
Annual

Last Updated: 26 Aug 2021

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VoIP and UC Services Market Report
Annual

Last Updated: 04 May 2021

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Enterprise SBCs and VoIP Gateways Market Tracker
Quarterly

Last Updated: 13 Jun 2022

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Enterprise Video Conferencing Equipment Market Tracker
Quarterly

Last Updated: 17 Jun 2022

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Enterprise Unified Communication & Voice Equipment Market Tracker
Quarterly

Last Updated: 15 Jun 2022

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Enterprise Unified Communication and Voice Equipment Market Tracker – 1Q22 Analysis

This report provides color and analysis on the 1Q22 on-premises PBX, telephone, voice mail, and UC market. It covers PBX providers, including Cisco, Avaya, NEC, Mitel, Atos, Alcatel-Lucent Enterprise, Ericsson-LG, Yealink, and Poly.

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Enterprise Unified Communication and Voice Equipment Market Tracker – 1Q22 Data

This report provides analysis of the 1Q 2022 on-premises PBX, unified communications, and unified messaging markets.

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Collaborative Meeting Services Report – 2022 Analysis

Tracks video conferencing service provider revenue and forecast. Vendors included in the study are Cisco, Zoom, Microsoft, Google, Huawei, GoTo, ZTE, Zoho, BlueJeans by Verizon, Pexip, and Dialpad.

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Omdia Universe: Collaborative Meeting Services, 2022–23

Provides in-depth analysis of collaborative meeting services to help enterprises make informed decisions. The 10 key vendors covered are Avaya, BlueJeans by Verizon, Cisco, Dialpad, Google, GoTo, Microsoft, Pexip, Zoho, and Zoom.

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Unified Communication and Voice Equipment Analyst Call – 4Q21

An interactive call where we cover big-picture events driving the unified communications and collaboration market in the long-term, specific events that were interesting during the period, and recent report findings.

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Global Contact Center Market Forecast – 2019–25

This forecast reveals the global contact center agent growth/shrinkage rates by country and region, broken down by various segments, including vertical markets, contact center size, premises-based and cloud-based systems, and in-house and outsources agents.

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The Analyst Team
Tim Banting

Practice Leader, Enterprise IT: Digital Workplace

Tim Banting
Prachi Nema

Principal Analyst

Prachi Nema
Brent Kelly

Principal Analyst, Enterprise IT, Enterprise Technology

Brent Kelly
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