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Workplace Transformation Intelligence Service

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Advance your business

The workplace is currently experiencing unprecedented levels of change. This service provides comprehensive insights and data into the evolving business demands for solutions related to employee experience, workplace AI, business mobility, and workflow automation. By analyzing market trends and identifying key areas of opportunity, it helps vendors understand where to play and how to grow their market share.

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Market Landscape: Core Digital Enterprise Platforms

Aims to help major platform players, as well as other vendors participating in platform ecosystems, understand how these ecosystems are evolving to deliver automation and AI-powered orchestration as core capabilities.

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Omdia Universe: Unified Endpoint Management, 2025

This Omdia Universe analyzes the leading vendors and trends in a global UEM market set for rapid growth, expanding from $6.9bn in 2024 to $12bn by 2028.

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Agentic AI for Employee Support: Market Landscape & Fundamentals

AI-augmented employee support has become a dominant agentic use case enabled by a diverse vendor landscape, with platforms like Microsoft, ServiceNow, and Salesforce in this space. This area is still taking shape, but patterns are emerging.

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Digital Workplace Technology Startup Investment Tracker – 2025

Covers digital workplace startup funding from emerging vendors across 10 main categories, such as customer engagement, employee experience and productivity, collaboration, workplace automation, and so on, as well as related subcategories.

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Hybrid Workplace Technology Forecast, 2023–28

Provides a comprehensive revenue opportunity forecast for hybrid workplace technologies. Covers five segments, seven subsegments, five regions, 16 verticals, two cloud deployment models, and three customer size splits.

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2025 Trends to Watch: AI-Augmented Workplace Transformation

AI-augmented employees will revolutionize productivity and collaboration, outpacing traditional workforces. This transformation will drive efficiencies, cost savings, and unlock new revenue opportunities for businesses and service providers.

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The analyst team
Adam Holtby

Principal Analyst, Workplace Transformation

Adam Holtby
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