Based on primary interviews with retail banks across the globe, this report analyzes key business and technology trends for 2022, focusing on IT investment priorities and strategies for the sector.
The Analyst Team
Daniel Mayo
Senior Director, Enterprise IT
As senior research director for Enterprise IT, Daniel leads Omdia’s work servicing enterprises and enterprise vendors around ICT management and business platforms, with a personal focus on the financial services industry. This includes Omdia’s Insight and Target portfolios providing primary perspectives on enterprises’ ICT investment priorities and enterprise-specific views on ICT spending.
Daniel has over 20 years’ experience as financial services technology analyst with expertise in digital and core banking, risk and compliance, as well as tracking, and forecasts overall ICT spending and investment allocation across the financial services sector. He has worked with institutions across Asia Pacific, Europe, and North America supporting multiple lines of business including retail banking, corporate banking, wealth management, and buy- and sell-sides of the financial markets.
Daniel has a Bachelor of Arts and master’s degree in economics from Cambridge University.
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