Cryptocurrencies were once seen as at best a fad and at worst a vehicle for money laundering. Now, however, they are recognized as much more, and governments are exploring central bank digital currency, also known as CBDC.
The Analyst Team

Philip Benton
Senior Analyst, Financial Services
Philip works in Omdia’s financial services team, where he focuses on payments and digital banking trends as well as business strategy for the banking sector.
Philip has been an analyst in the financial services sector since 2013, with a background in consumer behavioral trends and their impact on payments, retail, and digital commerce. His main research interests are in open banking, real-time payments, and digital transformation. Philip provides analysis on key developments driving technological change in the financial services industry and advises clients on how to adapt.
Prior to joining Omdia in 2020, Philip spent seven years at Euromonitor, a strategic FMCG market research firm. He holds a degree in business from the University of the West of England, Bristol.
Further Reading
Market Landscape: Digital Wallets
Subscription Required
Report / 20 Aug 2021 / Philip Benton
Adoption of digital wallets has been steadily growing for several years, but the COVID-19 pandemic accelerated the trend for online and in-store payments as merchants’ priorities shifted to increasing acceptance of new payment tools.
2022 Trends to Watch: Retail Banking
Subscription Required
Report / 06 Jan 2022 / Daniel Mayo
Based on primary interviews with retail banks across the globe, this report analyzes key business and technology trends for 2022, focusing on IT investment priorities and strategies for the sector.
2022 Trends to Watch: Payments
Subscription Required
Report / 09 Dec 2021 / Philip Benton
The key trends that will affect the retail payments sector in 2022, as open banking and real-time payments infrastructure matures and regulators recognize the value of a global monetary system that is efficient, flexible, and accessible.
Thank you
Our expert analysts will review your question and the Ask an Analyst team will get back to you. We aim to respond within 24 hours, but we’re often quicker.
Ask an Analyst
Our team of experts are here to answer your questions. From advice on market trends to a query on research point, and everything in between, we want to hear from you.
Ask an analyst is available as part of a subscription. If you'd like access, contact us today.