As part of the IT tools and insights team, Benny Paul focuses on IT services industry analysis, forecasts, market sizing and services evaluation, specializing in application services for large enterprises. He is responsible for research, analysis and regular reporting of market trends and competitive data across areas such as Internet of Things (IoT) and Artificial Intelligence (AI).
His key areas of expertise include telecoms and IT services contracts evaluation and industry analysis. Prior to joining Omdia, formerly Ovum, in May 2014, he worked as a market research analyst at Datamonitor, involved in primary and secondary research around product development and strategic initiatives within the technology and telecom domain. Benny holds a Master of Information Systems (MIS) degree from Central Queensland University, Australia and bachelor’s degree in commerce from Osmania University, India.