The retail industry has been facing quickly evolving market pressures due to digitalization and technology. The COVID-19 pandemic increases the pressure retailers were already facing to evolve how they do business.  Can AI help retail survive?  The short answer is yes.  As in many AI use cases across verticals, the pandemic simply magnifies the need for automation and more principled predictive analytics.  Five retail AI vendors share what they see happening in their business and their customer’s business during the pandemic.    

 

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