Analyzes telecom's IT contracts by company, system area, vendor, and region in both BSS (revenue and customer management) and OSS (network and data management).
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Telecoms IT Contracts Analytics Database
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The Analyst Team
James Crawshaw
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James leads Omdia’s service provider transformation team, which covers telco IT (operations support systems, business support systems, and analytics) and telco cloud & automation (software-defined networking, network function virtualization, etc.). James’ own research focuses on operations support systems, including service assurance, orchestration, order management, inventory management, network security, self-organizing networks, and radio access network intelligent control.
Before joining Omdia, James led Heavy Reading’s communications service provider IT & automation research service. James holds a Bachelor of Science and Master of Engineering in electrical and mechanical engineering from the University of Manchester, England. Earlier in his career, while working as a financial analyst, James passed the three exams required to obtain the Chartered Financial Analyst qualification. In addition, James has a Master of Science in electronic engineering from the University of Surrey, England.
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Syed Sajid
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Syed Sajid is an Analyst and a part of Omdia’s Research Operations team. He works on IT services and telecom contracts tools. He joined Omdia in August 2023.
Syed primarily works on the Telco OSS/BSS Contracts Analytics tool. He focuses on tracking OSS/BSS contracts in various geographies across the Globe. He is knowledgeable in data analysis tools and holds an MBA in technology management and a Bachelor of Engineering in electronics and communication engineering from Osmania University, Hyderabad, India.
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Amni Abdul Ghapar
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Amni is a research analyst in Omdia’s research operations team. Amni assists in providing research and analysis support for various research products in service providers and the IoT market.
In particular, she tracks telco news from third-tier countries and records SME bundles from enterprises. She also oversees the telecom IT contracts database and produces reports on IoT applications; she is also familiar with the smart cities market.
Prior to joining Omdia, formerly IHS Technology, Amni was a graduate trainee in Celcom Axiata. Amni holds a bachelor’s degree in business economics from Aberystwyth University, UK.
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