Omdia surveyed 100 organizations in the media & entertainment space regarding their robotic process automation (RPA) adoption and plans. This report analyzes key findings, including how media & entertainment companies are realizing significant cost- and time-saving benefits from utilizing intelligent automation, as the technology is freeing up staff hours to focus on more strategic business operations. The AI inherent in intelligent automation addresses the unstructured data gap between standard RPA solutions and intelligent automation. The latter refers to the automation of more complicated and/or front-office processes unique to media & entertainment organizations.

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