This is one of a series of studies of the digital strategies of major operators, assessing Singtel’s digital strategy, service developments, and the performance of, and prospects for, the group’s digital businesses.
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Digital Profile: SingTel – 2021
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The Analyst Team
Jensen Ooi
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Jensen Ooi is a principal analyst with Omdia’s Asia Pacific service provider markets team. Based in Kuala Lumpur, Malaysia, he covers the telecommunications industry, specializing in Southeast Asia. His scope of research and advisory services includes industry trends, strategies, digital services, and business innovation.
Prior to joining Omdia, Jensen was IDC’s lead analyst for the consumer devices industry in Southeast Asia. He has been one of the judges for GSMA’s Global Mobile (GLOMO) Awards. He has been regularly quoted by international news agencies such as Reuters, Financial Times, Nikkei, Bloomberg, TechCrunch, etc. Jensen also has experience in the media industry, developing and implementing customer experience strategies.
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