The enterprise requirement for digital transformation of IT and business services is being met primarily by IT outsourcing service providers, but significant participation by cloud services and systems integrators suggests digital solutions are best delivered in partnerships.
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Deal Watch: IT outsourcers are first choice for enterprise digital transformation
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The Analyst Team
David Molony
Follow AnalystPrincipal Analyst, Enterprise
With 38 years’ industry experience, David tracks the evolution of the applications-centric service provider out of IT services, SI, telco and applications vendors, and analyzes the implications for the digital enterprise. He specializes in analysis into global services contracts, enterprise managed services, and global telecoms and IT service providers. David also provides research into managed and professional services, as well as large enterprise and MNC users, their sourcing requirements, and service provider relationships. As practice leader, David supports telco and enterprise clients in their service evolution through product launches and marketing campaigns, and in contract renewal negotiations for deals worth up to $100m. He also helps emerging service providers develop their regional-to-global business plans.
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Anushree Agarwal
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Anushree Agarwal is an Analyst and member of the IT Tools and Insights team. She works on the IT Service Contracts Analytics (ITSCA) service. She tracks IT services contracts globally and updates the ITSCA database. Anushree also supports the Banking Software Contracts Analytics (BSCA) service.
Anushree has more than 10 years of experience in market research and has authored several reports identifying and analyzing IT service contracts and other IT service trends. Prior to joining Omdia in 2013, Anushree was a senior analyst with the MarketLine unit of Cognizant, where she worked on company profiles and SWOT analysis projects, as well as news coverage and content in the retail, energy, and technology verticals. Anushree holds a postgraduate diploma in management from the All India Management Association (AIMA) and a bachelor's degree in commerce from Osmania University, Hyderabad.
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