Analyst Opinion looking at the importance of Wi-Fi for broadband providers, as Europe moves towards universal gigabit-speed FTTH. Reliable Wi-Fi reduces opex and increases NPS. Open standards are crucial for a new Smart Wi-Fi ecosystem.
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The humble Wi-Fi gateway is the key to broadband customer satisfaction and future revenue growth
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William Thompson-Hare
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William Thompson-Hare is the Research Director for Telecoms Data Strategy at Omdia. He is responsible for leading and managing Omdia’s World Information Series (WIS) product family (including WCIS and WBIS) and driving the creation of unique market data for the telecom industry.
William has more than 17 years of experience in the telecom sector, advising operators, NRAs, and professional services firms worldwide. He joined Omdia in 2020 and became the practice leader for European Service Provider Markets. William led a team of analysts covering fixed and mobile market developments in the European telecom industry across more than 50 countries. His specializations include market modeling and data analysis, market forecasting, 5G, and broadband market dynamics. William holds a degree in Mathematics from the University of Cambridge.
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