This second edition of Omdia’s Telco Network and Service Automation Market Tracker Report extends our coverage to Artificial Intelligence for Network Operations (AIOps).
Email Article
All set! This article has been sent to my@email.address.
All fields are required. For multiple recipients, separate email addresses with a semicolon.
Please Note: Only individuals with an active subscription will be able to access the full article. All other readers will be directed to the abstract and would need to subscribe.
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Omdia Recommends
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Telco Network and Service Automation Market Database − 2023
Data / 06 Jun 2023 / Christoforos Sarantopoulos
Omdia’s Telco Network & Service Automation Market Database tracks various segments. This second version extends its coverage to the AI ops market alongside the multi-domain service orchestration market.
Artificial Intelligence Software Market Forecasts - 2020
Data / 29 Jun 2020 / Neil Dunay
The artificial intelligence (AI) software market has experienced tremendous growth over the past several years. Many enterprises have discovered that AI software can help cut costs and generate new revenue streams. Yet, AI software remains a relatively small portion of overall software sales, with varying acceptance across industries. The AI software market has entered a new phase in which AI is a requirement for most enterprises to compete on a global level. Significant opportunity lies ahead for AI software market penetration despite short-term economic and market turbulence from the COVID-19 pandemic. AI software employs several different technologies that give computers human-like abilities of perception, reasoning, planning, and decision-making. Most AI systems today are machine and deep learning (ML and DL) systems; other technologies include natural language processing (NLP), computer vision (CV), machine reasoning (MR), and strong AI. Omdia has built a taxonomy of 340 AI use cases across 23 industries that captures the software opportunity related to AI. A new breakout aggregates the 340 use cases to 14 horizontal markets. Under the moderate impact scenario, global AI software revenue is expected to grow at a 34.9% CAGR to reach nearly $100bn in 2025. This Omdia report provides a quantitative assessment of the market opportunity for AI software. To assess the COVID-19 impact, Omdia outlines four forecast scenarios through 2025. The study includes market sizing, segmentation, and forecasts for 340 AI use cases, including more than 200 unique use cases. Global market forecasts, segmented by scenario, use case, industry, technology, geography, horizontal market, and meta category, extend through 2025.
Telecoms AI Contracts Tracker – 4Q22
Data / 19 Apr 2023 / Kris Szaniawski
CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
Omdia Universe: Selecting an AIOps Solution, 2021–22
Vendor Assessment / 02 Jul 2021 / Roy Illsley
AI is becoming a significant part of many different activities IT perform. AIOps is the application of AI in the IT operational activities. This report assesses 11 of the leading solutions.
The Analyst Team

Christoforos Sarantopoulos
Follow AnalystSenior Analyst, Service Provider Networks
Christoforos is a senior analyst that covers telco cloud and network automation. His main field of research is the implementation of network cloudification in fixed and mobile communication service provider networks. His research helps both service providers and network vendors understand the cloud technology setting and explore opportunities to expand their capabilities.
Christoforos joined Omdia in September 2022. Before Omdia, he worked as a network designer for BT, specializing in designing network performance and customer experience monitoring systems for the mobile core network. Christoforos holds a Master of Engineering in Electrical and Computer Engineering from the National Technical University of Athens and a Master of Science in Telecommunications with Business from University College London.
More Content By Christoforos Sarantopoulos

James Crawshaw
Follow AnalystPractice Leader
James leads Omdia’s service provider transformation team, which covers telco IT (operations support systems, business support systems, and analytics) and telco cloud & automation (software-defined networking, network function virtualization, etc.). James’ own research focuses on operations support systems, including service assurance, orchestration, order management, inventory management, network security, self-organizing networks, and radio access network intelligent control.
Before joining Omdia, James led Heavy Reading’s communications service provider IT & automation research service. James holds a Bachelor of Science and Master of Engineering in electrical and mechanical engineering from the University of Manchester, England. Earlier in his career, while working as a financial analyst, James passed the three exams required to obtain the Chartered Financial Analyst qualification. In addition, James has a Master of Science in electronic engineering from the University of Surrey, England.
More Content By James CrawshawBecome A Client
Find out more about our full suite of products and solutions.
Become A ClientYou must sign in to use this functionality
Authentication.SignIn.HeadSignInHeader
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Omdia Recommends
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Thank you
Our expert analysts will review your question and the Ask an Analyst team will get back to you. We aim to respond within 24 hours, but we’re often quicker.
Ask an Analyst
Our team of experts are here to answer your questions. From advice on market trends to a query on research point, and everything in between, we want to hear from you.
Ask an analyst is available as part of a subscription. If you'd like access, contact us today.