This report discusses the key takeaways from BT Business' Focus 2024 analyst event, including domestic and international strategy.
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BT Focus 2024: A trusted connector recovering from turbulent times
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The Analyst Team
Adam Mackenzie
Follow AnalystSenior Analyst, Service Provider Networks
Adam Mackenzie is the Senior Analyst for Omdia’s Telecoms Network Evolution Intelligence Service and a contributor to Omdia’s Telecoms Strategy Service.
His research focuses on quantitative and qualitative analysis of global telecoms capex and opex trends, as well as forecasting and market analysis of the network API ecosystem. Adam has presented webinars to hundreds of attendees, hosted podcasts, delivered in-person presentations on these topics, and serves as a judge for the GSMA’s GLOMO awards.
Adam’s consultancy projects have helped clients benchmark against industry peers and identify opportunities for improving cost and investment efficiency. He has consulted on projects that have earned recognition via industry awards.
Before joining Omdia in 2022, Adam worked at Analysys Mason within the data, networks, and SMB teams. He holds a Master of Arts in Economics from Heriot-Watt University, Edinburgh.
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James Crawshaw
Follow AnalystPractice Leader
James leads Omdia’s service provider transformation team, which covers telco IT (operations support systems, business support systems, and analytics) and telco cloud & automation (software-defined networking, network function virtualization, etc.). James’ own research focuses on operations support systems, including service assurance, orchestration, order management, inventory management, network security, self-organizing networks, and radio access network intelligent control.
Before joining Omdia, James led Heavy Reading’s communications service provider IT & automation research service. James holds a Bachelor of Science and Master of Engineering in electrical and mechanical engineering from the University of Manchester, England. Earlier in his career, while working as a financial analyst, James passed the three exams required to obtain the Chartered Financial Analyst qualification. In addition, James has a Master of Science in electronic engineering from the University of Surrey, England.
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