The South African communication regulator – the Independent Communications Authority of South Africa (ICASA) – has implemented various significant initiatives in the past years.
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The Analyst Team

Thecla Mbongue
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Thecla analyzes telecom, media, and technology trends as part of the Middle East and Africa team. She researches regional operator strategies, network deployments, and regulatory development. Specific areas of her research include broadband technology deployments (4G, 5G, FTTx), smartphones, OTT, and mobile financial services.
Thecla joined Omdia in 2003 as a telecom researcher and has over 20 years’ experience in the industry. She is a regular speaker and chair at industry conferences and comments on industry developments for regional and international media. Previously, Thecla worked for global telecom carrier Vectone in London.
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Smita Sharma
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As part of the regulation and consumer services team at Omdia, Smita Sharma is an analyst in India, providing analysis of telecoms regulatory developments at a country level. She generates regulatory reports, which involves analyzing sources such as regulatory frameworks and net neutrality for a given country.
Prior to joining Omdia in 2018, Smita worked as an analyst in the TMT division at GD Research Center, covering company and industry analysis, market forecasts, competitive landscapes, business research, and market intelligence. She also supported the pre-consulting sales team by generating sales leads and converting proposals.
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