Service management and orchestration (SMO), including the RAN Intelligent Controller (RIC), is the framework described as the brain of Open RAN (O-RAN) automation.
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Service management orchestration in the RAN: great vision, but still early days
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Telco Network and Service Automation Market Database – 2025
Data / 07 May 2025 / Christoforos Sarantopoulos
This year’s telco network automation market update adds a new product category to the market tracker, O-RAN SMO. Together with MDSO, core and transport domain automation, and AIOps, they comprise a dynamic Network Automation market, which Omdia projects will grow at a CAGR of 10% from 2024 to 2030.
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The Analyst Team
Christoforos Sarantopoulos
Follow AnalystSenior Analyst, Service Provider Networks
Christoforos is a senior analyst that covers telco cloud and network automation. His main field of research is the implementation of network cloudification in fixed and mobile communication service provider networks. His research helps both service providers and network vendors understand the cloud technology setting and explore opportunities to expand their capabilities.
Christoforos joined Omdia in September 2022. Before Omdia, he worked as a network designer for BT, specializing in designing network performance and customer experience monitoring systems for the mobile core network. Christoforos holds a Master of Engineering in Electrical and Computer Engineering from the National Technical University of Athens and a Master of Science in Telecommunications with Business from University College London.
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James Crawshaw
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James leads Omdia’s service provider transformation team, which covers telco IT (operations support systems, business support systems, and analytics) and telco cloud & automation (software-defined networking, network function virtualization, etc.). James’ own research focuses on operations support systems, including service assurance, orchestration, order management, inventory management, network security, self-organizing networks, and radio access network intelligent control.
Before joining Omdia, James led Heavy Reading’s communications service provider IT & automation research service. James holds a Bachelor of Science and Master of Engineering in electrical and mechanical engineering from the University of Manchester, England. Earlier in his career, while working as a financial analyst, James passed the three exams required to obtain the Chartered Financial Analyst qualification. In addition, James has a Master of Science in electronic engineering from the University of Surrey, England.
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