An analysis of global telecoms opex for the 2024/25 interim period. Includes detailed segmentation of 11 major opex categories and analysis of the impact of AI on telecoms opex and trends in employment and labor costs.
OM138320
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Global Telecoms Opex Analysis – 2024/25 Interim Outlook
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Global Telecoms Opex Tracker – 2024
Data / 12 Aug 2025 / Adam Mackenzie
A detailed tracker of global telecoms opex, broken down into 11 major categories and 17 subcategories. Includes revenue, opex, and detailed opex by category globally and for 11 selected companies from 2019–24.
UPGRADE
Telcos achieve cost control milestones as labor and energy efficiency initiatives deliver
Analyst Opinion / 14 Aug 2025 / Adam Mackenzie
Global telecoms opex fell marginally by 0.2% in 2024 with encouraging but subtle improvements in labor and network utilities opex. But disclosures of quantifiable AI savings remain scarce.
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The Analyst Team
Adam Mackenzie
Follow AnalystSenior Analyst, Service Provider Networks
Adam Mackenzie is the Senior Analyst for Omdia’s Telecoms Network Evolution Intelligence Service and a contributor to Omdia’s Telecoms Strategy Service.
His research focuses on quantitative and qualitative analysis of global telecoms capex and opex trends, as well as forecasting and market analysis of the network API ecosystem. Adam has presented webinars to hundreds of attendees, hosted podcasts, delivered in-person presentations on these topics, and serves as a judge for the GSMA’s GLOMO awards.
Adam’s consultancy projects have helped clients benchmark against industry peers and identify opportunities for improving cost and investment efficiency. He has consulted on projects that have earned recognition via industry awards.
Before joining Omdia in 2022, Adam worked at Analysys Mason within the data, networks, and SMB teams. He holds a Master of Arts in Economics from Heriot-Watt University, Edinburgh.
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