This Omdia Universe for Customer Data Platforms in 2025 compares leading customer data platforms from vendors whose CDPs are part of a larger DXM platform, allowing decision makers to make informed choices when selecting a platform.
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Omdia Universe: Customer Data Platforms for Digital Experience Management Vendors, 2025–26
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The Analyst Team
Sue Clarke
Follow AnalystAssociate Principal Analyst
Sue Clarke is an associate principal analyst at Omdia specializing in enterprise content management (ECM), including document management, records management, and web content. Sue provides analysis on ECM technologies, which includes digital asset management, web analytics, archiving, capture and scanning, case management, customer communications, and e-discovery. Her research provides insights into the issues facing organizations and how technology can enable better productivity. Before joining Omdia, she worked as a computer programmer developing a range of systems, including a purchasing system providing links between disparate systems.
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