Omdia's IT Services Contracts Spotlight service tracks all publicly announced IT services contracts globally with a value of more than $1 m. It has an archive of more than 38,000 contracts signed across the IT services marketplace globally.
The Analyst Team
Principal Analyst, Enterprise
With 38 years’ industry experience, David tracks the evolution of the applications-centric service provider out of IT services, SI, telco and applications vendors, and analyzes the implications for the digital enterprise. He specializes in analysis into global services contracts, enterprise managed services, and global telecoms and IT service providers. David also provides research into managed and professional services, as well as large enterprise and MNC users, their sourcing requirements, and service provider relationships. As practice leader, David supports telco and enterprise clients in their service evolution through product launches and marketing campaigns, and in contract renewal negotiations for deals worth up to $100m. He also helps emerging service providers develop their regional-to-global business plans.
Anushree Agarwal is an Analyst and member of the IT Tools and Insights team. She works on the IT Service Contracts Analytics (ITSCA) service. She tracks IT services contracts globally and updates the ITSCA database. Anushree also supports the Banking Software Contracts Analytics (BSCA) service.
Anushree has more than 10 years of experience in market research and has authored several reports identifying and analyzing IT service contracts and other IT service trends. Prior to joining Omdia in 2013, Anushree was a senior analyst with the MarketLine unit of Cognizant, where she worked on company profiles and SWOT analysis projects, as well as news coverage and content in the retail, energy, and technology verticals. Anushree holds a postgraduate diploma in management from the All India Management Association (AIMA) and a bachelor's degree in commerce from Osmania University, Hyderabad.
As part of the IT tools and insights team, Benny Paul focuses on IT services industry analysis, forecasts, market sizing and services evaluation, specializing in application services for large enterprises. He is responsible for research, analysis and regular reporting of market trends and competitive data across areas such as Internet of Things (IoT) and Artificial Intelligence (AI).
His key areas of expertise include telecoms and IT services contracts evaluation and industry analysis. Prior to joining Omdia, formerly Ovum, in May 2014, he worked as a market research analyst at Datamonitor, involved in primary and secondary research around product development and strategic initiatives within the technology and telecom domain. Benny holds a Master of Information Systems (MIS) degree from Central Queensland University, Australia and bachelor’s degree in commerce from Osmania University, India.
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