This is the annual update to the UPS Service & Support market tracker, including updated forecasts and vendor shares. It uses 2020 as a base year with historical data for 2018 and 2019 and projections to 2025.
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UPS Service & Support Annual Tracker – 2021
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The Analyst Team
Vladimir Galabov
Follow AnalystSenior Research Director, Enterprise Infrastructure
Vlad is responsible for the enterprise infrastructure teams at Omdia, including the cloud and data center research practice and the cybersecurity research practice. He guides the teams’ research strategy and produces research with a focus on disruptive trends, such as infrastructure upgrades necessary to enable broad adoption of AI, as well as the impact of AI on the enterprise infrastructure stack.
Vlad joined Omdia, formerly IHS Markit Technology, in 2016. He assumed the responsibility for the cloud and data center research practice in 2021, developing many of its unique, industry-leading technical analyses, including its flagship “single source of truth” data center capex and capacity model. He held senior positions at Intel and Ciena, where his data-led insights served as a central input into the companies’ strategies. Key market models he developed include an in-depth analysis of telecommunications network operations costs, a PC inventory tracker, and an actionable IoT market forecast. Vlad’s work has even facilitated decision-making in the British Parliament. He holds a Bachelor of Science degree in economics and management from Aston University, the UK.
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