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Jessica Davis

Principal Analyst

US

Jessica C. Davis is a principal analyst in the managed services practice at Canalys, part of Omdia. She delivers research and insights on the evolving MSP and MSSP ecosystems, focusing on how service providers adopt emerging technologies including cybersecurity, AI, and automation to drive growth. Her work also encompasses M&A and investment activity among MSPs. Jessica supports vendors, distributors, and MSPs with market intelligence that informs channel strategy and partner engagement.

Prior to joining Canalys, Jessica spent nearly 30 years as a technology journalist and editorial leader. She served as editorial director at CyberRisk Alliance, leading B2B media brands covering managed services and cybersecurity. Earlier, she was a senior editor at InformationWeek, reporting on enterprise IT and AI before the rise of generative AI. She has led major industry research initiatives including the MSP 501, MSSP Benchmark Pricing Survey, and MSSP 250.

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