This 2026 Trends to Watch report examines the overall themes in managed security services and explores channel activity around acquisitions, compliance complementing managed security, and managed security in operational technology.
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2026 Trends to Watch: Managed Security Services
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The Analyst Team
Jonathan Ong
Follow AnalystSenior Analyst, Cybersecurity
Jonathan Ong supports Omdia’s Managed Security Services, focusing on managed detection & response (MDR). He covers the analysis of security providers and their offerings, along with trend analysis to bring you what’s hot and what’s passé, with a spotlight on the APAC region.
Jonathan was previously a cybersecurity analyst at a forex trading company and consulted at a boutique firm specializing in cybersecurity frameworks. He brings a business-led approach to security through experiences at a programmatic marketing MNC and a fintech startup group. Jonathan studied at the University of Illinois Urbana-Champaign in Champaign, Illinois and Tsinghua University in Beijing, China. He holds a bachelor’s degree in economics.
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Robin Ody
Follow AnalystPractice Leader MSP
Robin Ody is a practice leader (MSP) on the channels team, working in the EMEA region. He works as a go-to-market strategy consultant for channels clients and leads managed services analysis research.
Prior to joining Canalys, now part of Omdia, in 2015, Robin worked in the music industry, as a producer and recording engineer, running an independent record label in London.
He graduated from Queen Mary University of London with a BSc (Hons) in business management. During his studies, he was part of a team providing research and consulting services, on behalf of a London business initiative pairing students and academics with local businesses. He is fluent in English and French.
Jessica Davis
Follow AnalystPrincipal Analyst
Jessica C. Davis is a principal analyst in the managed services practice at Canalys, part of Omdia. She delivers research and insights on the evolving MSP and MSSP ecosystems, focusing on how service providers adopt emerging technologies including cybersecurity, AI, and automation to drive growth. Her work also encompasses M&A and investment activity among MSPs. Jessica supports vendors, distributors, and MSPs with market intelligence that informs channel strategy and partner engagement.
Prior to joining Canalys, Jessica spent nearly 30 years as a technology journalist and editorial leader. She served as editorial director at CyberRisk Alliance, leading B2B media brands covering managed services and cybersecurity. Earlier, she was a senior editor at InformationWeek, reporting on enterprise IT and AI before the rise of generative AI. She has led major industry research initiatives including the MSP 501, MSSP Benchmark Pricing Survey, and MSSP 250.
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Devan Adams
Follow AnalystPrincipal Analyst, Channel
Devan Adams is a principal analyst for the Omdia channels NAM and managed services analysis teams, specializing in channel ecosystems and go-to-market strategies for telcos, networking, and unified communications suppliers.
Devan is an industry thought leader who provides unique perspectives and advises IT vendors, telcos, and channel partners on maximizing growth, capitalizing on emerging trends, and navigating competitive landscapes.
Devan has an MBA focused on market research, a BS in Engineering, and a minor in Mathematics.
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