AI Assistant Benchmark: 1H19 Analysis

Mariana Zamoszczyk

Principal Analyst, Digital Consumer Operator Strategy Services

As part of Omdia’s Service Providers team, Mariana Zamoszczyk specializes in the evolving digital consumer operator landscape, with expertise in high-growth value-added services beyond traditional communications. Her strategic insights into smart home solutions, cybersecurity, and e-health and well-being help service providers identify market opportunities and develop differentiated go-to-market strategies.

Mariana joined Omdia in March 2016. Previously, she worked for BT Global Services, leading the Latin American Insight & Analytics team and carrying out competitor and customer intelligence, among other research and sales support activities. Prior to BT, Mariana worked for IDC and Frost & Sullivan.

Mariana holds a master’s degree in political economy from the University of Sheffield and a bachelor’s degree in economics from the University of Buenos Aires.

Ronan de Renesse

Research VP, Telecoms

Ronan leads Omdia's telecoms research team, including the establishment and execution of research strategy. He has been analyzing the TMT industry for more than 20 years, covering a wide range of domains in telecoms, media, and devices.  

Ronan owns and oversees the creation of high-quality syndicated deliverables and the execution of successful consulting engagements, establishing sector research strategy and superior market positioning while managing and developing a large and diverse global team. Ronan's research team covers multiple domains in the telecoms ecosystem. These include telecoms industry strategy and regulation; global and regional markets; network technology from components to fixed and mobile access; and consumer, enterprise, and wholesale services. Prior to joining Informa (now Omdia), formerly Ovum, in 2014, he was a principal analyst at Analysys Mason and IHS Screen Digest. Ronan is prized as a global technology commentator and often discusses a range of issues with Bloomberg, CNBC, Sky, and BBC. Ronan holds a PhD in telecommunications from King's College London.

Eden Zoller

Chief Analyst, Applied AI

Eden has been immersed in digital media services and tech for over 20 years, focusing on strategy, innovation, monetization, and future trends. Eden’s primary focus is applied AI, specializing in generative AI, AI impacts on consumer services and industry verticals, responsible AI, and AI governance. Initiatives driven by Eden include the development of Omdia’s AI Maturity Assessment tool, a Big Tech Benchmark, an AI Innovation Tracker, Omdia’s rolling consumer AI survey program, an ongoing assessment of AI impacts across key verticals including games, TV & video, and commerce. Eden manages workshops and consultancy projects in the above areas, providing tailored advice and market intelligence.

Eden is a frequent media commentator and speaker at industry events, is a long-standing judge for the GSMA’s Global Mobile Awards, is an independent advisory board member for AI4ME, and is studying for a Masters in AI ethics at the University of Cambridge. Before her career as an analyst, Eden was a journalist and editor for a string of respected industry publications.