This On the Radar report discusses the growing importance of employee experience as a digital priority and how Genesys Cloud EX can support business improvement efforts in this area.
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On the Radar: How Genesys Cloud EX supports organizations looking to improve the employee experience
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The Analyst Team
Adam Holtby
Follow AnalystPrincipal Analyst, Workplace Transformation
Adam Holtby covers workplace transformation and the future of work as part of the Omdia Digital Workplace team. His research focuses on understanding and analyzing how work evolves in response to changing employee demands and business transformation priorities.
Adam delivers research that helps inform enterprises, technology vendors, and service providers about topics including hybrid working, employee experience, productivity, service management, and business mobility.
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