CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
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Telecoms AI Contracts Tracker – 3Q23
Data / 08 Dec 2023 / Gaurav Singh
CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
Telecoms AI Contracts Tracker – 2Q23
Data / 12 Oct 2023 / Gaurav Singh
CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
Telecoms AI Contracts Tracker – 1Q23
Data / 14 Jul 2023 / Gaurav Singh
CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
Telecoms AI Contracts Tracker – 4Q22
Data / 19 Apr 2023 / Kris Szaniawski
CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
The Analyst Team

Roz Roseboro
Follow AnalystSenior Principal Analyst
Roz covers CSP operations and IT, focusing on telco AI and analytics. She has over 20 years of experience in market research, marketing, and product management. Her research explores the application of AI in network and OSS/BSS domains, the use of analytics to improve CSP operations, and the associated professional services provided to CSPs by their technology partners.
Roz joined Omdia in 2022 following analyst positions at Heavy Reading, Analysys Mason, OSS Observer, and RHK. Previously, she worked at Motorola on IT product development and radio and mobile phone product management. Roz holds a Bachelor of Arts in English from the University of Massachusetts, Amherst, an MBA in marketing, management, and international business from the J.L. Kellogg Graduate School of Management at Northwestern University, and a Master of Fine Arts in creative writing from Northern Michigan University. She is based in Michigan.
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Amni Abdul Ghapar
Follow AnalystResearch Analyst
Amni is a research analyst in Omdia’s research operations team. Amni assists in providing research and analysis support for various research products in service providers and the IoT market.
In particular, she tracks telco news from third-tier countries and records SME bundles from enterprises. She also oversees the telecom IT contracts database and produces reports on IoT applications; she is also familiar with the smart cities market.
Prior to joining Omdia, formerly IHS Technology, Amni was a graduate trainee in Celcom Axiata. Amni holds a bachelor’s degree in business economics from Aberystwyth University, UK.
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Syed Sajid
Follow AnalystAnalyst, Research Operations
Syed Sajid is an Analyst and a part of Omdia’s Research Operations team. He works on IT services and telecom contracts tools. He joined Omdia in August 2023.
Syed primarily works on the Telco OSS/BSS Contracts Analytics tool. He focuses on tracking OSS/BSS contracts in various geographies across the Globe. He is knowledgeable in data analysis tools and holds an MBA in technology management and a Bachelor of Engineering in electronics and communication engineering from Osmania University, Hyderabad, India.
More Content By Syed SajidBecome A Client
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