CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
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Telecoms AI Contracts Tracker – 4Q22
Data / 19 Apr 2023 / Kris Szaniawski
CSPs are implementing AI to address their current business and operational challenges. This tracker summarizes the contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
Telecoms AI Contracts Tracker – 3Q22
Data / 17 Dec 2022 / Prashanth Bhupa
CSPs are implementing AI to address the business and operational challenges they currently face. This tracker provides a summary of contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
Telecoms AI Contracts Tracker – 2Q22
Data / 19 Oct 2022 / Amni Abdul Ghapar
CSPs are implementing AI to address the business and operational challenges they currently face. This tracker provides a summary of contracts awarded for AI across four key domains: customer, network, security, and cross-industry use cases.
The Analyst Team

Kris Szaniawski
Follow AnalystChief Analyst, Software and Network Evolution
Kris focuses on a wide range of software and network evolution topics that include telco IT and operations, telco AI and analytics, mobile networks, network APIs, and digital transformation. His areas of expertise include telecoms ecosystems, operations and business support systems, network evolution and automation, and the shift to the cloud.
He helps telecom vendors and operators understand technology trends and supports their business strategies, working with top-tier companies such as Ericsson, Google Cloud, Huawei, and Nokia. He regularly supports industry events and is a judge on various awards panels, including GSMA’s GLOMO awards. With over 25 years’ experience in the industry, Kris has also worked for Ovum, Informa Telecoms and Media, Financial Times Group, and Jane’s Information Group..
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Sivalingam Muniandi
Follow AnalystResearch Manager
As part of Omdia's research operation team, Sivalingam Muniandi leads the projects from the service provider, consumer, and enterprise market sectors, with a specific interest in telecom operator multi-play strategies, subscriber and revenue trends, new service rollouts, regulatory developments, telco merger and acquisition activity, and pay TV.
Prior to joining Omdia, formerly IHS Markit, Siva worked as a senior research analyst, covering telecoms and pay TV in Asia Pacific. He also worked at Maxis Berhad, Malaysia as a business analyst on the regional sales team. During his time there, Siva was responsible for data mining, KPI and sales performance reporting, market research, competitor insights, trade management, vendor management, and compliance control.
Siva holds a Bachelor of Information Technology (Hons.) in multimedia systems from Wawasan Open University, Malaysia. He is currently pursuing the Commonwealth Executive Master of Business Administration and is based in Penang, Malaysia.
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