The enterprise IT community gathered at Enterprise Connect 2024 to exchange knowledge and explore customer experience, communications, and collaboration technologies. Omdia summarizes the news announcements and analyzes the trends.
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Report / 13 Apr 2022 / Mila D'Antonio
Omdia's Digital Workplace Team shares key takeaways and top stories from Enterprise Connect 2022.
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The Analyst Team
Mila D'Antonio
Follow AnalystPrincipal Analyst, Customer Engagement
Mila D’Antonio is a principal analyst on Omdia’s Customer Engagement team where she focuses on enterprise applications that enable personalized and connected customer engagement. Mila analyzes key developments in customer engagement applications and emerging tech that improve customer interactions and enable personalized, relevant engagements. That includes research on customer engagement platforms, customer data platforms, customer journey orchestration, and conversational AI.
Prior to joining Omdia, formerly Ovum, in 2017, Mila worked as editor-in-chief at 1to1 Media. In addition, she holds a degree from the University of Pittsburgh where she studied English, journalism, and political science.
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