In April 2024, NEC decided to exit the PBX market outside Japan. This decision is based on a forecast for continued declines in the on-premises PBX market. This article examines who might pick up the pieces from NEC’s departure.
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The detritus of NEC’s decision to leave the PBX market and who might benefit
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Enterprise Unified Communication and Voice Equipment Market Tracker – 4Q23, CY23, and 2024–28 Forecast Analysis
Report / 15 Mar 2024 / Brent Kelly
This report provides color and analysis of the on-premises PBX and IP telephone handset markets. Omdia covers PBX providers, including Cisco, Avaya, NEC, Mitel, Atos, Alcatel-Lucent Enterprise, Ericsson-LG, Yealink, and Poly.
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Enterprise Unified Communication and Voice Equipment Market Tracker – 4Q23, CY23, and 2024–28 Forecast Data
Data / 15 Mar 2024 / Brent Kelly
Contains 4Q23 and CY23 on-premises PBX and IP telephone shipment and revenue data and market forecast for 2024–28. Estimates PBX revenue in 42 countries. Covers Cisco, Avaya, Atos, Mitel, NEC, Alcatel-Lucent, and others.
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The Analyst Team
Brent Kelly
Follow AnalystPrincipal Analyst, Digital Workplace
Brent Kelly is a principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team.
Since 1998, Brent has been the principal analyst at KelCor, Inc., where he provided strategy and counsel to CxOs, investment analysts, VCs, technology policy executives, sell-side firms, and technology buyers. He also provided full-time consultancy to Wainhouse Research and Constellation Research. With a PhD in chemical engineering, Brent has a strong data background in numerical methods and applied artificial intelligence with significant experience developing IoT and AI solutions.
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