Tracks enterprise headsets and video conferencing equipment (infrastructure and endpoints), including MCUs, multipurpose room, desktop, videophone, and conference cameras. Vendors include Cisco, Huawei, Poly, Jabra, EPOS, and Logitech.
The Analyst Team
Prachi specializes in enterprise communications and collaboration technologies, including video conferencing equipment and services. She brings over 15 years of telecoms industry experience and expertise in fixed and mobile convergence, service provider strategies, and next-generation technologies. Prachi has authored market share and forecast reports and analysis on a range of topics across the enterprise collaboration landscape.
Prachi has worked as a software engineer with various companies, including Idea Cellular, AT&T, and Motorola. She then moved into research and analysis, working as telecoms analyst with several boutique firms, including GSMA, where she researched strategies for increasing youth employment opportunities through mobile technologies and services. She holds an engineering degree in electronics and telecommunications from SGSITS in India and an MBA from the Henley Business School, part of University of Reading. Prachi is fluent in English and Hindi and is based in London.
This Data is included in:
Zoom’s acquisition of Five9 signals an emerging market paradigm
News Analysis / 23 Jul 2021 / Mila D'Antonio
On July 18, 2021, Zoom announced it was acquiring CCaaS vendor Five9 for $14.7bn. Zoom’s expansion into contact center taps into new growth opportunities, as well as lays the foundation for long-term competitive advantage with UCaaS.
Enterprise Unified Communication and Voice Equipment Market Tracker – 1Q21 Analysis
Report / 04 Jun 2021 / Diane Myers
Provides quarterly vendor market share, size, forecasts, and analysis for enterprise premises-based PBX, unified communications, and IP phones. Vendors covered include ALE, Atos Unify, Avaya, Cisco, Microsoft, Mitel, NEC, Poly, and Yealink. See also Enterprise Unified Communication and Voice Equipment Market Tracker – 1Q21 Data
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