ServiceNow plans to launch a new digital workplace offering to help organizations broaden automation capabilities into the wider business, helping more employees benefit from automated business workflows and tasks.
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Analyst Commentary: ServiceNow strengthens workplace automation capabilities to improve how employees work across the enterprise
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The Analyst Team
Adam Holtby
Follow AnalystPrincipal Analyst, Workplace Transformation
Adam Holtby covers workplace transformation and the future of work as part of the Omdia Digital Workplace team. His research focuses on understanding and analyzing how work evolves in response to changing employee demands and business transformation priorities.
Adam delivers research that helps inform enterprises, technology vendors, and service providers about topics including hybrid working, employee experience, productivity, service management, and business mobility.
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