Amdocs strategy update: GenAI, cloud, customer engagement, digital, and culture take center stage

Kris Szaniawski

Chief Analyst, Software and Network Evolution

Kris focuses on a wide range of software and network evolution topics that include telco IT and operations, telco AI and analytics, mobile networks, network APIs, and digital transformation. His areas of expertise include telecoms ecosystems, operations and business support systems, network evolution and automation, and the shift to the cloud.

He helps telecom vendors and operators understand technology trends and supports their business strategies, working with top-tier companies such as Ericsson, Google Cloud, Huawei, and Nokia. He regularly supports industry events and is a judge on various awards panels, including GSMA’s GLOMO awards. With over 25 years’ experience in the industry, Kris has also worked for Ovum, Informa Telecoms and Media, Financial Times Group, and Jane’s Information Group..

Dario Talmesio

Research Director, Service Provider Strategy & Regulation

Dario is Omdia’s global research director for service provider strategy and service provider market regulation. With 20 years’ experience in the telecommunications and wireless industry, Dario leads research on various topics, including telecom business transformation, 5G and beyond, and telco-hyperscale relationship and regulation. He also handles several strategic and tactical topics for service providers.

He is a member of the advisory board for numerous industry events. Dario is also a renowned keynote speaker at C-level, industry-leading events, including 5G World, Network X, eSIM Congress, 6G Symposium, and MVNO World. Prior to joining Omdia (formerly Ovum), Dario worked for the Economist Intelligence Unit and Yankee Group. Dario holds a degree in business and economics from Università Cattolica del Sacro Cuore, known as Catholic University of Milan, and a master’s degree in applied social and market research from University of Westminster, London.

Ronan de Renesse

Research VP, Telecoms

Ronan leads Omdia's telecoms research team, including the establishment and execution of research strategy. He has been analyzing the TMT industry for more than 20 years, covering a wide range of domains in telecoms, media, and devices.  

Ronan owns and oversees the creation of high-quality syndicated deliverables and the execution of successful consulting engagements, establishing sector research strategy and superior market positioning while managing and developing a large and diverse global team. Ronan's research team covers multiple domains in the telecoms ecosystem. These include telecoms industry strategy and regulation; global and regional markets; network technology from components to fixed and mobile access; and consumer, enterprise, and wholesale services. Prior to joining Informa (now Omdia), formerly Ovum, in 2014, he was a principal analyst at Analysys Mason and IHS Screen Digest. Ronan is prized as a global technology commentator and often discusses a range of issues with Bloomberg, CNBC, Sky, and BBC. Ronan holds a PhD in telecommunications from King's College London.

Nicole McCormick

Chief Analyst, Digital Consumer Services, APAC

Nicole McCormick is Chief Analyst of 5G and Broadband. Her focus is consumer monetization and upsell strategies through tiered pricing techniques and service differentiation. To do this, she asks, “Where is the new money?” from advanced network technologies, gigabit broadband, 5G Advanced, and 5G Standalone. As today’s monetization is also about churn retention, McCormick also looks at how operators can increase consumer stickiness through loyalty programs and initiatives. Her remit also includes 5G FWA innovation and upsell.

She has over 25 years of experience covering the mobile and fixed broadband sectors. Based in Australia, Nicole is a regular presenter and moderator at industry conferences in the region.

Roz Roseboro

Senior Principal Analyst

Roz covers CSP operations and IT, focusing on telco AI and analytics. She has over 20 years of experience in market research, marketing, and product management. Her research explores the application of AI in network and OSS/BSS domains, the use of analytics to improve CSP operations, and the associated professional services provided to CSPs by their technology partners.

Roz joined Omdia in 2022 following analyst positions at Heavy Reading, Analysys Mason, OSS Observer, and RHK. Previously, she worked at Motorola on IT product development and radio and mobile phone product management. Roz holds a Bachelor of Arts in English from the University of Massachusetts, Amherst, an MBA in marketing, management, and international business from the J.L. Kellogg Graduate School of Management at Northwestern University, and a Master of Fine Arts in creative writing from Northern Michigan University. She is based in Michigan.